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PRIVACY POLICY
This Privacy Policy explains how Beach Cities Black Car collects, uses, and protects information provided through our website, reservation process, customer accounts, communications, and transportation services.
We may collect information that customers provide directly, including name, email address, mobile phone number, pickup and drop-off locations, reservation dates and times, passenger information, flight information, itinerary details, driver instructions, account information, and other information necessary to provide transportation services.
We may also collect technical information associated with use of the website, such as browser, device, IP address, usage information, and information generated through website analytics or similar technologies.
We may use collected information to:
Process and manage reservations
Provide transportation services
Communicate reservation confirmations and service updates
Process payments
Maintain customer accounts and reservation history
Provide customer support
Send operational notifications
Improve website functionality and service quality
Prevent fraud or misuse
Comply with applicable legal and regulatory requirements
Payments may be processed through third-party payment providers such as Stripe. Beach Cities Black Car does not directly store complete payment card numbers entered through third-party payment checkout services. Payment processing is subject to the applicable payment provider’s privacy and security practices.
Beach Cities Black Car may use third-party service providers to operate portions of the website and reservation system, including payment processing, database and authentication services, mapping and address services, email delivery, SMS communications, hosting, analytics, and other technology services.
These providers may process information only as necessary to provide their respective services.
Beach Cities Black Car may send transactional and operational SMS messages to recipients who have consented to receive them, including reservation and dispatch notifications.
Message frequency may vary. Message and data rates may apply. Recipients may reply STOP to opt out of SMS messages or HELP for assistance.
Beach Cities Black Car does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers used to support messaging services is permitted only as necessary to provide those services.
We may use the email address provided during the reservation or account process to send reservation confirmations, service-related communications, account communications, and other transactional messages.
Pickup locations, destinations, stops, and related location information may be processed through third-party mapping and address services in order to calculate routes, provide estimates, and fulfill transportation services.
Customers who create an account may have information associated with their rider profile and reservation history stored securely so they can access and manage relevant account information.
Beach Cities Black Car does not sell personal information.
We may share information with service providers when reasonably necessary to process reservations, payments, transportation services, communications, website operations, fraud prevention, legal obligations, or other legitimate business functions.
We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the safety, rights, property, or security of Beach Cities Black Car, its customers, drivers, or others.
Beach Cities Black Car uses reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or electronic storage can be guaranteed to be completely secure.
Information may be retained for as long as reasonably necessary to provide services, maintain reservation and transaction records, meet business and legal obligations, resolve disputes, prevent fraud, and enforce agreements.
12. Your choices
Customers may contact Beach Cities Black Car to request updates or corrections to certain personal information. SMS recipients may opt out of text messages by replying STOP.
13. Third-party websites and services
The website may interact with or link to third-party services. Beach Cities Black Car is not responsible for the privacy practices of third-party websites or services, and those services may be governed by their own privacy policies.
14. Children
Beach Cities Black Car’s website and reservation services are not directed to children for the purpose of independently creating transportation reservations or customer accounts.
15. Changes to this Privacy Policy
Beach Cities Black Car may update this Privacy Policy from time to time. The current version will be posted on this page.
16. Contact
Questions regarding this Privacy Policy or personal information may be directed to Beach Cities Black Car at (310) 802-9282.